The owner of the ATM determines how the surcharge revenue is distributed. Merchant, ATM Owner and/or cash loader if required.
The average surcharge is $3.00, but can be set at any amount, depending on limitations set by the law in your area. Without limitations, surcharge is determined by the ATM Owner.
The money dispensed by the ATM (vault cash) and the surcharge revenue are deposited into your account via the Federal Reserve the next business day. Funds from Monday will be available on Tuesday; Tuesday's on Wednesday; & Thursday's on Friday. Weekend transactions that on Friday (occur after normal processor business hours), Saturday, and Sunday deposit on Monday. The surcharge money can also be distributed monthly.
This is extremely rare, but if this does happen, the customer should call their bank to verify the completion of the transaction on their account. If a withdrawal was made from the account and you did not get the money, a "Regulation E Claim" should be filed with the issuer of the card. Payment Alliance should be contacted with continued problems. Our toll free phone number is on the ATM surcharge sticker. NEVER give the customer money; you may not get it back!!
If you have a free placement you need to provide a standard telephone line or Ethernet (TCIP/IP) and a standard electrical outlet. We also offer a wireless cell option at no charge. If you purchase or lease an ATM you will need to pay one-time charges for the ATM or your monthly lease payment. The ATM will require a standard telephone line or Ethernet (TCIP/IP) and a standard electrical outlet. One roll of receipt paper is provided with the machine and typically lasts 5-6 months; additional rolls cost less than $10.
No. There are no additional statement fees, or service charges. The ATM does need to be put on your insurance policy as any other equipment would be.
Contact your local representative.